Your questions, our answers
Welcome to our Q&A section, designed to help you find quick answers about our personalized gifts and services. At Wow Personalized Gifts, we believe in transparency and making your experience as smooth as possible. Explore common inquiries about our products, ordering process, and tips for creating truly special gifts.
Frequently asked questions
At Wow Personalized Gifts, we're passionate about helping you create unique and memorable items. Our commitment to quality and customer satisfaction is at the heart of everything we do. From magnetic hearts to custom magnets, we ensure every product reflects our dedication to excellence. Here are some of the most common questions we receive.
What are magnetic heart made of?
Our magnetic hearts are crafted from high-quality, durable materials designed for longevity and vibrant display. Specific material details can vary by product, ensuring both aesthetic appeal and strong magnetic hold.
What supplies do I need?
For our DIY personalized gift kits, you'll typically need a clean workspace, good lighting, and possibly basic crafting tools like scissors or adhesive, depending on the kit. Each kit comes with detailed instructions and all necessary specialized components.
What is a personalized magnet?
A personalized magnet is a unique item designed by you, often featuring photos, names, or special messages, that can be displayed on magnetic surfaces. It's a perfect way to keep memories alive or gift something truly individual.
Can I see a proof before my order is finalized?
For custom designs, we often provide a digital proof for your approval before production begins. This ensures your personalized gift is exactly as you envision it. Please check the specific product description for proofing options.
What are your delivery times?
Delivery for all orders is typically 5 to 7 business days via USPS Ground with Tracking. You will receive a tracking number once your order has shipped, so you can monitor its journey.
What important advice or special tips do you often give your customers to help them create the perfect personalized gift?
The most important tip for creating the perfect personalized gift is to be patient with yourself, relax, and have fun! The process should be enjoyable. Don't rush; let your creativity flow.
Do you offer international shipping?
Currently, Wow Personalized Gifts ships within the United States. We are exploring options for international shipping in the future. Please check back for updates!
What is your return policy?
Due to the personalized nature of our products, returns are generally not accepted unless there is a defect or error on our part. Please contact customer service at [[email]] within [[number]] days of receiving your order to discuss any issues.
Unleash your creativity
Now that we've answered your questions, it's time to bring your unique gift ideas to life. Dive into our collection and start personalizing today. We're excited for you to experience the joy of creating something truly special!